We collect the information you provide directly, such as your name, email address, mobile number, delivery addresses, and order details, along with the data required to secure and verify your account.

We also keep essential operational records like session activity, login attempts, and email or phone verification status to improve security and prevent abuse.

We use your information to create accounts, sign users in, verify email and phone ownership, process orders and payments, and send important delivery, security, or support updates.

We also use limited operational data to improve storefront reliability, detect issues, and keep the service trustworthy without selling personal information.

We may share the minimum required information with payment providers, delivery partners, and technical service providers that Rosista depends on to operate securely and correctly.

Any sharing is tied to service delivery itself or to legal and regulatory obligations. We do not sell personal data for unrelated marketing purposes.

We apply technical and operational safeguards to protect accounts and orders, including verification flows, session handling, and limits on invalid sign-in attempts.

We retain data for the period needed to provide the service and meet financial, operational, and regulatory responsibilities, then reduce or remove retention as appropriate.

You can update a large part of your information from your account, and you can request help with email changes, access recovery, or privacy questions through official support channels.

For sensitive requests, we may ask you to verify account ownership before making changes in order to protect your privacy.